Problem Solving: Stop problems from coming back again and again and again (Winter 2019)
You may be addressing the symptom rather than the root cause.
This workshop provides an interactive introduction to cause & effect and the "5 Whys" problem-solving strategy. Identify and address the true root of the problem and work more efficiently and easier.
Participants will learn how to use data and information to systematically understand causes and effects of a problem then identify solutions that prevent it from reoccurring.
▪ Develop awareness of different problem-solving methods
▪ Understand the step by step process of a cause and effect analysis
▪ Perform effective root cause analysis
▪ Identify, prioritize, and select effective solutions